- Your account is the customer portal at billing.complianceforge.com/portal/complianceforge.
- Customers who purchased on or after July 1, 2026 already have access. Earlier customers request an invite from the portal Sign Up page.
- Invoices, receipts, quotes, credit notes and statements are all in the portal. Purchased documentation is not.
- Documentation is emailed as a secure Box link that expires after two weeks. We will re-issue it on request.
- Contacts are added and removed through a form, not from inside the portal.
Start With Your Question
Each guide answers one question end to end. Select the one that matches what you are trying to do.
Signing in if you purchased after July 1, 2026, requesting an invite if you purchased before it, resolving the email not associated error, and adding colleagues to your account.
What changed in the July 2026 migration, why your previous login and download links stopped working, and what carried over.
Finding invoices in the portal, paying by credit card, bank transfer instructions, and the difference between an invoice, a sales receipt and a credit note.
How delivery works, why files are not stored in the portal, what to do when your download link has expired, and which version you receive when we re-send it.
Requesting a quote, reviewing and accepting it in the portal, buying against a purchase order, and requesting a W-9 for vendor onboarding.
What The Portal Holds
The customer portal is a billing and account system. Knowing what it does and does not hold saves most of the confusion we hear about.
Contact ComplianceForge
If you have any questions regarding ComplianceForge's products or are curious about any of the content on our site, please feel free to contact us, and we are happy to help! If you want to add account administrators for product notifications, you can manage account contacts here.
You can contact us by pressing the button below to direct you to our contact form, or you can contact us at:
- Phone: +1-307-241-8740
- Email: support@complianceforge.com