
Too Long; Didn't Read (TL;DR): There is no mandatory on-site requirement as part of CMMC, since it is at the discretion of the Lead CCA / C3PAO to determine the optimal logistical approach for implementation validation of specified CMMC requirements.
This is where interviewing C3PAOs is critical to ensure that the OSC and C3PAO agree on critical concepts of how the assessment will be performed. Getting confirmation of a C3PAO's on-site vs remote determination can mean the difference in thousands to tens of thousands of dollars in a CMMC assessment!
This is another issue of "the path to hell is paved with good intentions" within Cybersecurity Maturity Model Certification (CMMC) and CMMC Third-Party Assessment Organizations (C3PAO) reading into requirements, specifically around Section P.11 of the CMMC Assessment Process (CAP).
Section P.11 can be found on page 10 of the CAP and it states "Another consideration of framing the assessment involves determining assessment location(s), including what security requirement objectives of the assessment might be assessed virtually or in-person on the OSC premises. The Lead CCA and/or the C3PAO should consider the optimal logistical approach for implementation validation of the following 18 CMMC security requirement objectives to ensure adequate assessment scope and depth:
NOTE: For OSC CMMC-scoped environments that DO NOT have physical and/or environmental controls due to a cloud environment or other factors that negate conducting an "on-site" portion of the assessment, the applicability of these requirements should be addressed between the OSC and the C3PAO in Phase 1."
The crucial element in this requirement involves a SHOULD statement: "The Lead CCA and/or the C3PAO should consider the optimal logistical approach for implementation validation..." There is no must statement.
NIST's glossary does not provide definitions for the terms "must" and "should", but Aqcuisition.gov does provide coverage in the Federal Acquisition Regulation (FAR), Part 2:
There is no mandatory on-site requirement as part of CMMC, since it is at the discretion of the Lead CCA / C3PAO to determine the optimal logistical approach for implementation validation of specified CMMC requirements.
The cost associated with travel-related expenses to bring assessors on-site for a period of several days can mean the difference in thousands to tens of thousands of dollars!
This is where interviewing C3PAOs is critical to ensure that the OSC and C3PAO agree on critical concepts of how the assessment will be performed. Getting confirmation of a C3PAO's on-site vs remote determination is a necessary due diligence step in the CMMC assessment process. Picking the wrong C3PAO can be a costly mistake.
Assuming you pick a C3PAO that supports the idea of remote assessments, the best approach is to thoroughly document your physical security measures in a Physical Security Plan (PSP) document. This can provide an assessor with the necessary information "on a silver plate" to make it very efficient to assess the controls. This enables the assessors to fully understand the locations and physical security controls implemented at all in-scope facilities. With the information available to the C3PAO, you may get asked to do a virtual walkthrough on FaceTime or a similar video call to just validate that something like the server room door is locked or the visitor sign in process exists as it is documented in the PSP. That is efficiency that leads to enormous savings!